Cookie Policy

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See if we offer what you are looking for.

1. Do you sell to private customers?

No, but we have our distributors all over the world. Contact us and we will be happy to give you the contact details of the nearest dealer where you can buy our products.

2. Do you deliver to my region?

Yes! We have a very extensive delivery network; if we have never delivered to your region before, we will calculate the transport costs and take care of the logistics.

3. I am not a dealer, I have a construction company. Can I buy from you?

Yes! We work not only with specialist joinery dealers, but also with construction companies, trading companies looking to expand their range, architects and design offices.

4. I don’t know much about windows. Do I need to know exactly what I want?

Our experts will be happy to advise you on the choice of system, fittings, security and accessories. We will check whether a project is feasible and propose alternatives. If you wish, we will organise a training course or series of training courses for you and your team to make you feel comfortable in our industry. We will also equip you with all the materials you need to sell our products.

5. What types of projects do you carry out?

We provide comprehensive services. Our portfolio includes single-family homes, residences, housing estates, office buildings and public buildings.

6. What do you mean by premium products?

Premium products stand out with the high quality of the materials used and are made with the utmost care. Both our products and services are of the highest quality, which is appreciated by our target customer. The prices of our products reflect this exceptional quality, but this is only to some extent as our company has a sensible pricing policy and does not squander funds on pointless marketing and unnecessary expenditure.

7. How long will I have to wait for project execution?

This depends on the product you choose as well as the colours and accessories. Contact our consultant and ask about the execution time for your project.

8. What are the prices?

We only execute custom orders and price each project individually. Contact us for a free quote.

9. Do you make wooden joinery? How about aluminium?

Our product range includes PVC, aluminium, wooden and steel joinery as well as uPVC and wood with aluminium cladding and aluminium with a decorative wooden panel.

 

10. Your offer is so versatile; do you have the necessary skills and qualifications?

We have a wide range, but our products are not mass-produced. Since the beginning, we have existed as two specialised brands: Okno-Pol (uPVC) and Al-Tech (Aluminium). The companies officially merged in 2022, but we function in the same way and each specialist is good at their job. Timber windows are created in our joinery workshop. The timber undergoes a journey from raw board to a beautiful finished product under the watchful eye of carpenters, which is why it is virtually a craft production. Recently, our steel structures started to be built in a newly created segment of the plant where the best welding artists work.

 

11. Can I buy a custom-coloured window from you?

We are one of the few companies to have our own paint shop so you can let your imagination run wild – we will paint your windows in any RAL colour.

 

12. Windows are just windows. What are you better at than your competitors?

Our greatest advantage is the quality of our products. Unlike some companies, we do not sacrifice quality for price. Customer satisfaction comes first with us. Customer service, from initial contact, through quotation, to after-sales service and maintenance is another, equally important, priority for us. We respect our business partners and their time and money.

13. How do I make a complaint?

We request photographic or video documentation in each case. Please verify the goods at the time of delivery. A complaint must be made in writing via e-mail.

14. Is your production sustainable? What are the conditions under which your product is made?

One of our priorities is to create a friendly working environment. Our employees have good conditions and are paid a competitive wage. Their satisfaction is evidenced by the fact that few of them choose to leave the company and most work with us for many years. We respect the environment; we do not pollute rivers and the atmosphere and we use recycled materials. We share what we have with the community by organising frequent charitable events under the #opentoeveryone banner, supporting local institutions, and feeding animals. We are a company with a soul and not an anonymous industrial plant.